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Urpeak: Certified Hotel Concierge

22.05.2019

The hospitality industry is acknowledging the value of concierge services more than ever, with increasing demand for qualified concierges. The certification preparation takes into account key trends shaping the profession, from the use of technology and the Internet to growing demand for personalized service, expectations of global and cultural awareness, and the need for diversity and multilingual talent.

Place: Zürich

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