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Certified Hospitality Sales Professional

The Certified Hospitality Sales Professional (CHSP®) certification is available to all areas of hospitality sales to include the selling of rooms, conventions/conferences, and banquets/catering. Sales professionals must possess effective marketing and revenue management skills, and strive to maintain and improve sound business practices and judgement. Achieving the CHSP® certification confirms that you have a place among the best in your profession, are abreast of current trends and latest hospitality protocols; and serves as leverage in current and future career opportunities

  • Dates and venues

    Lausanne: new dates follow
    Lugano: new dates follow
    Zürich: new dates follow

    Time: 9h00 - 18h00

    Online: new dates follow

    Time: Monday - Saturday, 17h00 - 18h00

  • Topics & language


    • The Marketing Plan
    • Business and Leisure Travelers
    • Travel Agents and Meeting Planners
    • The Sales Office and Reservations
    • Revenue Management
    • Personal and Telephone Sales



    Englisch and german. The exams can be done either in english, german or french.

  • costs

    hotelleriesuisse-Member Workshop Fee: CHF 1950.-
    Non-Member Workshop Fee: CHF 2500.-

    hotelleriesuisse-Member online course Fee: CHF 1350.-
    Non-Member online course Fee: CHF 1800.-

    Fee includes:

    • 3-day workshop (equals 18 hours of instruction)
    • Studiy Material
    • AHLEI Exam
    • hotelleriesuisse and AHLEI Certificate
    • CHSP® Lapel Pin