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Certified Hospitality Supervisor

The Certified Hospitality Supervisor (CHS®) designation provides recognition of skills and competencies they need to manage their time. Supervisors will gain the know-how to communicate effectively, motivate their employees, resolve workplace conflicts, and to gain the respect, trust and support from the people who work for them.

  • Dates and venues

    Lausanne: New dates follow
    Zurich: New dates follow
    Lugano: New dates follow

    Times: 9h00 - 18h00

  • Topics & language

    Topics:

    • Supervision
    • Leadership
    • Time Management
    • Effective Communication
    • Problem Solving and Conflict Resolution
    • Orientation and Training
    • Motivation and Team Building
    • Staffing and Scheduling
    • Improving Employee Performance

    Language:

    The workshop is held in english. The exams can be done either in english, german or french.

  • Costs

    hotelleriesuisse-Member Fee: CHF 1750.-
    Non-Member Fee: CHF 2300.-

    Fee includes:

    • 3-day workshop (equals 24 hours of instruction)
    • Study Materials
    • AHLEI Exa,
    • AHLEI and hotelleriesuisse Certificates
    • CHS® Lapel Pin